FAQ

Are monthly leases available?
Yes, self storage functions as a flexible monthly leasing storage solution for you to utilize. Long term leases may be signed and will allow for a valued discounts. All that is needed to get you on your way are the following:

  • A signed lease agreement

  • FICA documents

  • One months deposit (Please note: strictly 30 days online or written notice period on vacating your storage unit for you to receive your deposit back in full)
What sizes are available?
An array of storage solutions are available ranging from small postbox spaces all the way up to a triple garage space (45m2) as well as vehicle storage options and container lots.

Here are some of your more common space types to choose from:

Half Garage 3m x 3m – R599.00
Quartz Garage 3m x 4m – R799.00
Single Garage 3m x 5m – R1098.00
Jumbo Garage 3mx 6m – R1200.00
Jumbo XL Garage 3m x 6.5m – R1400.00
Parking – Price On Request
Trailer Rental – R 250.00 per day (R500 deposit)
How does the moving services and rentals work?
Move In: Sparefoot Storage Corp. provides added-value free-move in service to clientele.

Trailers: Sparefoot provides on-site trailer rentals for those customers who need an extra foot of transportation space on or need a bit of an extra added- value to help run their business. This service will add value by allowing you to move inventory or equipment around at your convenience. All bookings can be made at the managers office at least 24 hours before usage with a small deposit required.

Sparefoot Storage Corp. has affiliations with many reliable moving companies. We can help make your storage experience a bit easier by helping you find an affordable forwarder for your move. Simply, request a quote by means of our online booking form and let one of our friendly agents get back to you. We are here to make things a little simpler for your big move.

Sparefoot Storage Corp do offer free moving transport. T’s & C’s apply.
Are there any restrictions on what I can store?
Yes, unfortunately we cannot accept any illegal, perishable or flammable items on site. Any of these items are deemed prohibited and will lead to termination of your lease agreement and immediate removal of stored items within your unit.

For further details please view our ‘terms and conditions’ on our website and/or our provided lease agreement.
What is the difference between office and gate hours?
Office hours provide access to additional services provided by the facility and provides direct access to the site-manager for any queries. Items such as customer sign-up, packaging & moving purchases as well as offering of on-site business center if available to the facility.

Gate hours are purely access hours in which pin-code or key-tag are operational allowing you to enter and exit the facility to access your items. Please do not run-over the closing times once inside the facility as this may lead to issues exiting the site.
When can I access my unit?
Each facility my vary dependent on location or service offerings. A general access format is as follows:

Gate Hours:
Monday – Friday; 6am – 6pm

Public holidays : Closed

Office Hours:
Monday – Friday ; 8am – 5pm

Sunday & Public holidays - Closed
Do I need a padlock?
Each unique storage units needs a maximum of one padlock supplied by the customer on check-in. It is your lock, your key function and no- one else will have access to your unit. No one will know your itinerary, providing peace-of-mind that your stored goods are available at your sole discretion.
How safe are my goods?
Sparefoot Storage Corp. prioritise safety as a key element in the success of our business. We provide the latest in technology to make sure no tsotsi will get into your unit.

Standard security items provided are as follows; Pin or Key-tag access controlled entry, electric security fencing, 24hr CCTV monitoring, 24hr armed-response, security beamed unit control, on-site management, night management and security services.
What is self storage?
Self storage is an affordable, flexible and secure way for you to store your personal or business possessions. We all have some ‘extra baggage’ at times and are not too sure were to put it.

Sparefoot offers just the solution. Secured in a clean and easily accessible environment, we offer custom sized units ready to access your goods whenever you need them.

Sparefoot is a monthly rental storage solution that allows you to access your own ‘space’ at your own convenience – No long term leases! Basically Do it Yourself Storage.
Do I need insurance on my goods?
We recommend you insure your goods through a preferred insurer. Sparefoot is not liable or responsible for any customer goods moved, stored or handled on the premises.
I want to leave my unit, what do I do?
Forward written notice with your Sparefoot ID number to our agents at head office on 0861 180 180 or accounts@sparefoot.co.za to facilitate the process for you.

Vacating a unit may be done at anytime, through a strict 30 day notice period before vacating is required from yourself. This allows Sparefoot to have a grace period to market and book out the unit to customers who are in need of your storage unit for the following month on your leave. Failure to do so, will result in you, the customer being liable for further payment on the following month.
Is there a late payment charge?
Yes, if the upfront monthly payment is not produced within a respectable time period. Sparefoot may propose an additional administrative fee on any late outstanding payments. Please view terms and conditions and a copy of the Sparefoot lease agreement to gain further information with regards to ‘Late Payment” policies.
When is payment due and what are the terms?
As self storage is an upfront payment leasing method, payment is due no later than the 2ns day of the new month for the period leased. If no payment is received, Sparefoot may impose a late payment fee and may deny access until the outstanding amount is paid. Please view terms and conditions within the lease agreement to gain further information on our ‘Payment Policies’.
Will I need to sign a lease and how?
Yes, you will need to sign one of our monthly lease agreements. Either by phoning our call centre and forwarding them the required documentation, by coming into one of our facilities and booking with one of our on-site managers during office hours.

USEFUL TIPS

Packing tips

  • Start by putting together a ‘Portable Packing Kit’, with a marker pen, parcel tape, labels and scissors

  • Make sure you have the right number of boxes to hand, in a variety of sizes

  • Use protective wrap on your delicate belongings – it’s the best way to stop scratches, dents or breakages

  • Stack plates on their sides and use acid-free tissue paper to wrap them individually

  • Drain freezers, washing machines and refrigerators 2 days before storage – store these items with the doors wedged open

  • Always pack bedding or clothes in boxes to prevent moisture damage from ‘sweating’ that can sometimes build up in plastic bags. You can put a ‘moisture absorber’ into your box, for greater peace of mind.

  • Chair legs and furniture corners are easy to protect but expensive to repair – wrap them in corrugated card for best protection

  • Using a wardrobe box will help your clothes retain their shape

  • Clean all outside tools and equipment thoroughly before putting them into storage

  • Make sure you don’t pack away the essentials, like the loo roll, mugs, milk, tea, the coffee and the kettle!

Storing tips

  • Store items you'll need most often at the front of the unit.

  • When you pack your storage unit, create a center aisle for access to all items.

  • Do not place boxes directly on concrete floors, but use pallets or skids to allow air flow around and under items.

  • If you're storing tables and other furniture, remove legs and store tabletops and sofas on end, to save space.

  • Old photographs tend to curl over time. To keep them flat, place them between two pieces of cardboard and tape them together.

  • Drain petrol and oil from lawn mowers and other items with small engines.

  • Common sense and regional law determines what may be stored. You alone control access to your storage space therefore never store firearms, illicit drugs or drug paraphernalia, live animals, perishables, liquids, explosives, flammable liquids and fuels, toxic materials, or other items that need a controlled environment.

  • Use trash cans to store shovels, hoes and rakes.

  • Mattresses should be covered and stored flat on level surfaces.

  • Always use high quality locks on your unit. Locks are available for sale-just ask your site manager for a recommendation.

  • Whenever possible, place dressers and tables top-to-top to save space.

Contact Details:

Tel: 0861 180 180

Mobile: 082 799 5564

Email: info@sparefoot.co.za

Terms & Conditions


Address:

47 Dublin Road,
Lombardy West


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